Statutory notifications to F&A team
Challenge!!
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Deadline Adherence: Stakeholders had to adhere to specific monthly and quarterly deadlines as mandated by government regulations.
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Lack of Follow-ups: Business users often forgot these due dates due to their busy schedules, resulting in delays in the compliance process.
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Department Head Follow-ups: Department heads had to invest significant time in manually following up with end-users to remind them of impending deadlines.
Solution
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Automated Reminder System: We implemented an automated reminder system designed to send proactive reminders to stakeholders based on due dates.
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Multi-Channel Communication: The system utilized multiple communication channels, including WhatsApp messages and emails, to ensure that reminders reached end-users effectively.
Results​
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70% Reduction in Follow-up Time: The automated reminders significantly reduced the time department heads spent manually following up with end-users.
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Enhanced Deadline Adherence: Stakeholders became more proactive in meeting deadlines, leading to improved compliance with government regulations.